People don't Google-search them?
Bad/no SEO or similar?
"Facebook-Only" ads? Is there no other "as effective" ad platform or method? Is there some sort of cult mentality around Facebook ads [and/or ads on other platforms]?
People in 2021 just don't think "Gee, I wonder if that place has a website"? My local nobody "mom & pop" drycleaner seamstress has a website, or at least is Internet-searchable.