What “people” are you referring to? The millions of people, like yours truly, who’ve made the conscious decision to pay Apple because of their App Store model.
I’m an engineer, I have a desktop and a laptop I can install whatever I want on. I’m ok with not doing that on my phone. In fact, I don’t want that experience on my phone.
So, I don’t understand when others speak for “people” like me who’ve voiced their opinion via purchase. There’s a long list of moments where I’ve been over-the-moon, downright happy with Apple’s payment and subscription experience. It’s been a breath of fresh air vs. dealing with independent providers where, oh, I have to cancel by calling your customer support center? Oh, no, you need me to send an email instead? With a photo of my ID? Oh, you accidentally continued charging me because the subscription wasn’t canceled? That’s ok, but why did you double the price of the subscription without so much as an email notifying me? Oh, you sent an email titled “Thanks for being a customer” and buried it in the addendum, gotcha. Yeah, I’m ok, I’ll stick with Apple’s payments and subscriptions system on my phone.
Those are all real experiences, by the way, that I’m happy to say I haven’t had with Apple for the past decade.