Our apartment complex has 850 apartments. This scale has interesting challenges:
- Communication (mostly Whatsapp, sometimes email) : how residents with different language abilities understand/misunderstand instructions and announcements
- Managing outages of electricity, water, lifts for maintenance ( Childrens exams, residents with medical conditions, work from home)
- Employee politics and the need to break up unholy alliances ( e.g. Employee tie-up with particular vendor, some employees creating emergencies so that some large expenses are quickly approved, one group purposely slowing down a diligent employee)
From a tech perspective, it's the machinery and equipment that is interesting
- distribution of water, electricity, gas
- Sewage treatment plant
Since ours is a 10+ year old apartment complex, almost all of the equipment needs some work and there are frequent failures. It requires the committee to understand and make decisions about quick fixes vs long term , validate costs of fixing and manage inconvenience caused by outages.
4 months in, this has been a great experience outside of the usual tech company issues :)