He observed problems and then offered solutions to the observed problems. His diagnosis was “too many containers”
Twitter does not lend itself to failure analysis techniques like five whys, but I feel like even one or two whys would have been helpful here
Why is there a back up in the port?
Too many empty containers.
Why are there too many empty containers?
…the answer to that is not a lack of storage space it’s about why the containers aren’t getting picked up/taken back