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Cute. But, actually, if my co-founders had decided to move the company to another city entirely, I would have happily moved. Portland happens to be a good fit for what we're doing, particular from a customer service hiring perspective.

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In fact, you made me wonder: how the hell do you determine that one city is better than another for "customer service hiring"? I don't imagine there's indexes for these sorts of things.

Or education programmes for customer service people, at all. Or a single "best profile", even?

Maybe it's simple experience and observation? Do those still count anymore? Does everything have to be written up in BusinessWeek before it becomes assertable?

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