An example, Macbook Pro back around 2013 had hardware volume and mute switches that worked instantly. Useful when going to a cafe, hitting mute as upon opening the lid to avoid blasting the room with music. Now with toucbbar, I get to the cafe, open the lid, the computer starts playing music and it takes 10-30 seconds to respond to touchbar controls.
I moved from PC to Apple back around 2005 for improved reliability, quality and simplicity. My first 10 years where great but the quality has declined so significantly that I've started trying linux distros.