I asked for our money back. I was assertive but not an asshole. Aaaand... They upgraded our bracelets to skip-every-line. Yep, that was pretty good.
That evening, while waiting for the Uber Minnie Bus, a couple of senior customer service people asked about our day. I told them straight up, no embellishment. Aaaand... They gave us a skip-every-line upgrade for Epcot the next day. Also pretty good.
Needless to say, we are never going back.