>it made me pine for the days when you could walk into a shop and a knowledgeable salesperson would ask you a few questions and pick the right stuff for you.
Uhhh, you can still do that, you know.
Uhhh, you can still do that, you know.
Current vehicle is coming up on 10 years old, hoping to get another 10 out of it - not because I can't afford a new one (I can), but because I feel like I have to take a shower every time I walk out of a car dealer.
For a while, I was buying cars for people because they hated it. I would save them a ton, and get a nice spiff for each one.
What I did was work through their whole process and then work them, usually getting out of there at invoice plus a few percent. Average deal took 4 to 6 hours. And the work would involve a dry run purchase somewhere other than where the target buy would happen. Sometimes a second one just find where the pivot points are and what it takes to swing them in buyers favor.
Started the whole thing on a new Expedition purchase in the '00s. It worked well, the MSRP was something like $45K, and I got the rig for $32K and some change. Not all the deals were that dramatic. Depended on the target car and time of year, but there was always mid to high 4 figures that could come out of the deal.
I've never purchased a new car for myself since. And I quit doing it for others a few years in.
The whole thing is generally terrible. While it was a sort of sport, fine! Game on. But it got soul draining very quickly.
Many dealers have responded with a hard line, "no bullshit" kind of approach, being willing to push people away and just take the ones who will pay and appreciate a smooth transaction. And those people will just pay more and just don't generally care.
And no judgement. That's worth... about mid to high 4 figures apparently.
Right now? No way. Sellers have all the advantages, and even better used car deals are crazy due to the shortages and the impact all that has on car pricing.
Could not imagine attempting it again today. Would be a mess, and probably would get told to pound sand. Look at the Ford dealers putting the squeeze on people who pre-ordered the EV F150! Pay an extra $30k right now, or continue to wait for it... Brutal.
It's still annoying, but do it online and have your own financing.
Most dealerships are stupid, but a couple have figured out that if they offer a reasonable price online they can move cars with very little touch.
Having your own financing prevents idiocy from when you walk into the dealership to sign the paperwork. Unless the dealer has something special, you're never going to do better than your own financing.
Do be aware, buying a car right now is simply totally apeshit. Until the supply and demand equilibrate, things are going to be weird.
I would expect all cuts to be fully clamped in a store.
I think they used to hire people with industry experience - i.e. semi-retired or retired plumbers, electricians, carpenters handymen etc and that worked pretty well coming of the 2008 RE meltdown and economic mess at that time - but now any halfway qualified tradesperson can make close to or more than a six figure salary - so working at HD for $15/hr doesn't seem all that attractive anymore.
I don't even try to ask the employees any actual 'technical' questions - I am happy if they can just point me to the correct aisle to find what I need these days.
The bad news is that physical stores simply do not carry any diversity nowadays, so their knowledge is irrelevant.
Is that a "nowadays" thing though? At least in my location, the reason a lot of us flocked to the online option was the diversity of options available. Physical stores (for understandable reasons) stocked only the few top-selling options, knew about a few other options enough to say "no we haven't got that", and anything else would get a blank stare and a "is that a company's name?"
If you had put effort into your search and optimized the selection for your specific needs, you were much more likely to find the product online - the physical stores often forced you into a choice between different suboptimal products.
They never did, you just didn't realize they didn't before the internet exposed you to the options.
yes, that is why i was shopping online.
Knowledgable retail sales employees have completely vanished outside of niche "passionate enthusiast turned their hobby into a business". Homebrew shops, gun stores, marijuana dispensaries, comic and table top gaming stores, etc, but even many of those are plagued with the same cheap shit you can find on Alibaba or Amazon and a good chunk of the time if it's not the business owner you're dealing with you might as well skip asking questions. Outside of those niche interest stores there's often not even sales staff present, there are just people who stock shelves and operate the point of sale system but they don't even attempt to present themselves as knowledgable and can at best only point you to the right aisle of the store.
Don't trust. Ask questions. If the answers seem fishy, take your business somewhere else.
There's only a couple of nationwide exceptions that come to mind like REI and Microcenter but even then people might have to travel prohibitive distances to have those options and they might as well just buy online.
Small regional stores and mom n' pop operations trend towards having more passionate employees that might have an interest in the products (like a ski shop is generally only staffed by people who've at skied, bike shops tend to only be staffed by people who enjoy cycling, etc) but it's still pretty infrequent.
If you know enough to know whether or not the answers you might get are fishy, you probably already know more than the guy you are trying to get advice from.
It used to be (20-25 years ago) you could go in tell them what you were doing and they could tell you which brands to avoid, what other parts you might need, and any secrets that might help you get the job done faster or without having to remove quite as much stuff. These days, the people they hire are so incompetent if you asked them for Headlight Fluid they would take you over to the fluids aisle to look for it.
https://www.amazon.com/Headlight-Hilarious-Automobile-Hyster...
Retail is just about pushing a product these days. The moment they can fire the staff and still have a brick and mortar store they will.