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25 years of professional developer experience here. I think JIRA works just fine. Is it perfect? Of course not. Nothing is. Is it better than most other imperfect alternatives? Yeah pretty much. Is the cost of switching to something else that also isn’t perfect worth it? Probably not.

Perhaps it's down to how JIRA is configured. At $JOB, if you mention the JIRA ticket in a commit message, a link will show up in the ticket to show the commit (it may take some time to show up, but it does eventually). Also, there's an obvious link on the ticket to see all activity.

Very much a developer. :)

Used it for 5 years at a midsized business and had an overall positive experience with it.