Not knowing much about India, but excessive gov. bureaucracy is often a just side effect of rampant corruption.
It goes both ways:
- people wanting to fix the corruption problem through technical means will make it more difficult for individual clerks to make decisions alone, and push for more paper trails.
- the harder the system is to navigate, the easier it is for clerks to get bribes and quid for pro. At some point it can become impossible to get anything done without bribing to accelerate or bypass the checks.