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Comment by motoxpro | Hacker News Reader

This is great. Two comments/questions

1. What comes with the free tier? Says I can get started for free but not sure if it is a trial or dev account etc.

2. I would love a way for the widget to close if the user clicked outside of the popup instead of having to click the X. It would be nice to have this as a setting to be less intrusive on less important surveys.

Actually just thought of a third.

The steps seem to load rather slow (well, not instant) with a fade effect. Totally down with a quick fade effect but would like it to be a bit snappier, not sure if you have to query for the next step but if you are, and thats whats causing the slowdown, maybe pre-fetch the next step (could be on hover of an answer if there are a lot of branches), or first step before showing the widget, so it can be a bit faster.

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Great points! Here're my answers:

1. Free tier allows you to test for several days without limits and no need to put down CC / payment.

2. Widget to lose when clicked outside: I like this, have put this down on our list. This is something that I'd personally want to see using 1Flow as well!

3. Yeah I agree. Animation should be faster, especially because we load everything instantly so it's just the frontend animation taking time.

Thanks for your feedback! Cool ideas and very practical improvements we could make.

Awesome! Thanks!

Would love to see a developer tier. We aren't launched yet so it's always hard to integrate something into the product when you don't exactly know when that will be and have to pay in the meantime. Even if it's EXTREMELY limited (10 tracked users or something) as long as I don't get kicked out I would be happy.

Great feedback! We're gonna add this very soon, like before your free trial ends. Please shoot me a message kai@1flow.app and I'll make sure you get a tier you're happy with :)

The company I work for does it this way: you sign up without a CC, and you get access to an environment that has all the features, but you're not allowed to use it in prod, and it shows a "you're using this product in test mode" banner on the widget. Maybe that's something you could consider.

Thanks for the suggestion - think it might be a valid approach for us.

I saw that "...works 100% identical in production and development mode, except that we don't backup the data from development apps nearly as often" - so does this mean you don't really prevent users from using it in prod if they want to, but just warm them that this may result in loss of data and therefore is not recommended?

Well, we do actively say that you're not allowed to use it in production, and we have the banner to try and discourage it, but we also actively look for suspicious usage patterns on dev accounts.

Aha that makes sense. Thanks for sharing this tip!

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