I tried to use iTunes in 2012(?). iTunes is the most confusing software I have ever used. Maybe it was good in 2009? I wouldn't know.
It was not. Though at least it did the job, which was rare enough (then again I’ve had to use sonicstage, now that was some bottom-tier irredeemable garbage).
I’m pretty sure iTunes was at its best when it was SoundJam and got worse every time it got touched afterwards, until Apple managed to declare software bankruptcy… and replace it by something worse than it’d ever been.