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Give users root. There's a decent chance they can do things better than the manufacturer.

No way would they do that. But better yet, don't buy Samsung devices.

It used to be possible to flash a new OS on Samsung devices that are bought directly from Samsung, don't know if that's still the case

List of Samsung devices with LineageOs support: https://wiki.lineageos.org/devices/#samsung

I have an old Samsung S5 neo working perfectly with Lineage 17.1 eg Android 10.