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Comment by vmception | Hacker News Reader

I would have just chargebacked immediately when reviewing the card statement

Like an ongoing gameshow of Jeopardy: bzzt wrong price

And then maybe contacted them to do it again

But I definitely wouldn't have been confrontational either, I’m surprised people would bother being aggressive about it, maybe if they used a debit card or were broke/illiquid

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You familiar with how shitty card companies make that for vendors when you charge back?

Not everyone would want to do that to their weekly butcher shop.

I don't think the butcher shop would agree to be their weekly butcher shop anymore if they pulled that shit.

I wouldn't. Granted, Steam or Amazon pulling an entire account over one chargeback, as has been reported of both, remains bullshit. But dragging a small shop into that process without even trying to fix the problem with a friendly conversation? That's a customer I'm probably happy to fire.

I’m familiar, so dont fuck up

The American way, god forbid you ever make a mistake.

>I’m familiar, so dont fuck up

Don't.

Quite possibly the only time I've seen on HN where correcting someone's grammar is actually making a salient point in the discussion. Well done.

I assume all software you've ever written has been bug free?

Seems a bit unnecessary. You could easily use the opportunity to build a better relationship through kindness. In an exclusively self-interest-maximizing sense, doing this yields better long-term outcomes for a short term cost of one-week float of some insignificant cash and the discomfort of asking.

You're entitled to it. It just seems irrational from a self-interest-maximizing sense, and definitely irrational to me who just feels pretty good about letting people undo a perfectly undoable error.

Good luck charging back a card-present transaction after a week.

I have successfully charged back a card-present transaction after multiple months with US Bank.

Was it a chargeback (i.e. a fraudulent transaction) or services not rendered (i.e. faulty product etc.).

Services not rendered and it was based on a bait and switch with a rental company. I had to send in documentation and receipts but I got my money back in the end.

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