Do I think there is a real problem with how social media brings out the worst in society? Very much so. But that is almost entirely orthogonal to how I use the (frankly amazing) pocket supercomputer I now carry with me every day.
When I was a kid, mail back home when we lived overseas was a three-month round trip. A 15-minute phone call on Christmas was only possible by pulling a lot of strings. Nowadays? I can pull up a half-dozen webcams in the same neighborhood from literally across the globe.
We may be coming to grips as a world in how to talk to each other effectively, but I don't miss being cut off. Communication matters.