Hacker News Reader

You can't create a market opportunity for something without it being a differentiating feature.

2022 Honda Civic but with physical buttons probably doesn't move the needle because car buyers are price sensitive and because 2022 Honda Civic with screen is still better than alternatives.

View on HN

Funny you should mention the Honda Civic...

I had a 2017 Honda Civic Hatchback. First year of the new model design, it had a touch sensitive volume control... After that, I think it was the 2019 and up all Honda's came with a volume knob AS A DIFFERENTIATOR because the UX was so bad without it.

Right but that's a different market force! Customer feedback is really effective at redressing provably bad UX but it's a lot harder for that same change to happen in response to a competing manufacturer because in aggregate such a small thing isn't enough to get someone to switch away from Honda entirely.

I mean, it's the driving cause behind me selling the car and moving to a VW...

Reply on news.ycombinator.com