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Feedback and bug reports (exception: security) should be public and users should be able to vote. Apple then could prioritize much better.

Also, take a look at their user forums: They are full of bug reports with hundreds of users having the same problems - and nothing happens. I really wish they would react much better with official acknowledgments, references to open bugs, workarounds, etc. It is depressing how much collective time is wasted.

They make enough money to hire all those people. Maybe pull in some extra contractors until the queue is manageable and then staying on top of it wouldn’t be as bad?

Community. Crowd sourcing. Some transparency – as in “democracy” – in prioritization of the issues.