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It doesn't have to be the same pdf, it could have been an attachments from compromised machine via email/slack. "Hey, can you help me figure this unusual log/transaction summary". How many wouldn't open such an attachment from a "colleague"?

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Yep, internal security is brittle. The initial pdf vector would be only the start of a long sequence of hacks, including social engineering. e.g. sending email from managers -- or slack messages as you mention.

How do you defend against getting email from internal people, especially from people you expect email from?

Don't keep your security keys capable of root access on anything that's not a hardware token locked in a safe.

Of course if you can access the software running the blockchain and get everyone to install an update, that works too

You can call your colleague on the phone to confirm they sent the email asking you to open an attachment.

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