Perhaps I'm missing something.
From a utilitarian standpoint it makes sense :shrug:
Here is a TWO hour long documentary on Youtube that talked all the machinations/tweaks Disneyland made to queueing. TLDR, you have to stay at a Disney Hotel to really jump the queue, buy some crazy app, and make reservations months in advance. It is really stupid. https://www.youtube.com/watch?v=9yjZpBq1XBE
I’m saying the most efficient queue is a stack. End of story.
It seems to me that the math about the queueing isn't properly weighing that scenario.
With enough queue jumpers the line collapses into a crowd shouting for service - a crowd that is bigger than the line. Meaning the average service rate has fallen - that is, a less efficient system.