I’m not Austrian either, do live there and despite some factors I’m not a fan of, the lack of digitisation in society in general is a strong selling point for me.
I really do believe that excessive digitisation of society is trading personal autonomy (freedom, privacy) for some kind of perceived convenience. Personally, I think the trade off is not worth it. I do not want big business (banks) and the government able to track every location I’ve been to and every cent I’ve spent.
I’m also concerned about reliance on digital services, which can be prone to failure - not a problem with cash - and for those unfortunate people without a bank account, the inability to use cash is life damaging.
Having been through many, many hoops with the UK’s Home Office (including a 13 month Visa Appeal process, which ended up in court where the Home Office didn’t even bother to send a representative), compared to the supremely easy and face to face process in obtaining an Artikel 50 Brexit visa in Austria, I’d choose the Austrian process every time.