This is a a beautiful thread. All the concerns that come into play with a commercial business, a very human representative of that business, and someone outside expressing a need. A need that some would see is contradictory to the pure business goals.

Doing business out in the open like Tailscale is doing is so refreshing. Having seen Brad Fitz communicate in other places, it is obvious he isn't doing the right thing for the user only because these conversations will be scrutinized in public. Tailscale has a lot of great technical people who actually are even better communicators.

This is the lesson for me in this thread: remember to optimize hiring good communicators and not just good technical people. This conversation would have quickly gone south if it was purely about the technical or business reasons for doing it. After all, the root word of communication is commune: to connect. We often forget that.