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Comment by djbusby | Hacker News Reader

In 2000 I spilled grape juice on my Dell Inspiron laptop, while 1000 miles from home. They were out fixing it the next day.

It's not a new play for Dell.

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In 2001 I fried a Dell desktop motherboard and processor while toying with overclocking.

They flown someone with brand new parts to my home, more than a 1000km away, and replaced it all no question asked.

It's surreal.

In May 2020, my wife's Dell laptop blipped out during her morning coffee from an over-weekend break, and by noon there was a Dell technician sitting at a card table in our garage, 32F/0C degrees, socially isolating from any germs we could have, and he swapped motherboards inside of an hour. Incredible.

I had a Dell Precision laptop and a super long subway commute. Apparently the beast wasn't designed for use under those conditions and parts started failing. They replaced whatever it took to get it working again. I was so sad when the new parent company changed our hardware provider.

Where are you located where it's 32F in May, lol

Reaching freezing in early May is not at all uncommon in most of New England, for starters. I imagine it's also not completely rare in the upper Midwest.

Also SF :smirk:

0C/32F? In SF? Even in the dead of winter it hardly ever actually hits freezing. Average is 2.5C / 36 F.

With an average of 36, how unreasonable does 32 really sound at night?

36F is a typo. Average is more like 63F.

Temps vary widely in the Bay Area—microclimates really are a thing. Freezing temps and >100F are common in the east bay, but quite rare out on the coast.

Could be a lot of places

https://climate.copernicus.eu/surface-air-temperature-may-20...

New Hampshire

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