> Tickets I buy online and print
I do not own a printer (30 years old), and neither do any of my siblings. If I want to print something I'd have to do it at work but don't know how to make the work printers work (despite being a software engineer at a company with a "good" printer setup). I travel internationally and don't print anything for that anymore.
> I've never been to a restaurant that required a phone to see the menu
I've never been to a place with a web menu and tried to get a physical menu.
> if push came to shove I'd print the directions
That's true if you know where you're going ahead of time, but if you're out and decide you now need directions to a coffee shop, ATM, public toilet, pharmacy, etc, you often need to look them up. You can ask for directions, but only if you speak the language, can find someone who knows, etc.
I have a vague bad feeling about all of this change, but I can't really justify it. These are the ways things are going and I don't think it's necessarily a bad thing in general, although there are negatives to it.