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> any experiences that you’ve personally had with text marketing that you wish had been different

I wish I'd never received one single marketing text or notification ever in my entire life. I wish I could purge the entire world of such things.

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Did you originally opt-in to receive the texts that you're referencing? If not, that would be incredibly annoying (not to mention that the government frowns on that). I've received spam texts in my time (soooo many "UPS package" scams), and those have left a bad taste in my mouth. That's why we've taken the approach of "expressly opt-in" and "easy to opt-out."

"I like the way you framed that. Very articulate. I wouldn't be so quick to underestimate the demand for SMS marketing based on your entire lived experience."

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