Didn't say they were obviously wrong, just that something feels missing.

However, not sure how it's silly to blame a user if they waited a month. Personal issue? Fine. But procrastinator and phone phobic aren't really excuses for this. If you're really concerned about your Kindle (I would be VERY concerned if it were more than a day.) then I would do almost anything in my power to fix it.

Wait a month? But that's a whole month of me not reading my books!