If you click on the timestamp ("17 minutes ago"), then you will be able to reply below the post.
OK, I don't know that person's situation then, and cannot speak to it. But bullying is definitely against the community guidelines, and my experience is that there's not a high tolerance for rudeness, in fact I think the community is quite conflict shy.
That this happens with some frequency is a pretty big surprise to me, as I said, I follow the community closely.
Is it possible that you know only one side of the story?