So, either Taboola's dump truck had more than 10 billion dollars in it, or whomever made this call is an idiot, and the management above them is asleep at the wheel (seems like occam's answer here), or I'm missing something.
The people who made this decision are only answerable to their team and hitting their targets. They don't care about the effects it has on other parts of the company, and don't have incentives to either.
Is that really so obvious? Granted, I just use Windows and no other Microsoft products, but the way they are treating Windows, it does not seem to me that they actually care about their brand, they care about maximizing profits, since they have been introducing more and more ads into their OS.
I think there's a decent number of people working on Edge that want it to be a success, but Microsoft's "put more ads in it department" clearly gets the final say on all decisions.
Thing is, despite some particularly bad UI decisions of late, the base OS seems pretty solid these days. But then they slap this annoying UI on the top of it, and now with malware. It's like the company, as an individual, just can't help itself. Scorpions, frogs, and a river crossing, or summat.
This is about poor design and unethical decisions. MS can keep its values to itself.
> in the positive “I thought Microsoft would be better than this” way seems likely to have the most effect if enough people do it.
But how many is enough? And whom do I approach with this "positive" feedback so that the feedback is not routed to /dev/null? I'm pretty sure that MS receives a ton of feedback on this and similar topics and ignores it.
This is ridiculous. People hate how Edge is bloated nowadays and it’s a fact. You know it, we know it. But MS does nothing to fix that. Instead it pushes forward and adds new shit into the web browser.
* What's "Microsoft Rewards" in MS Edge? An award for those users who share the most amount of telemetry with MS?
* And a "Math solver" in a web browser?
* Games menu?
* FOUR unskippable screens to opt out of some useless features?
All this needs to be in a web browser?
Oh and I almost forgot. Please add support for Flash games into the web browser, add BonziBuddy and bring back my favourite AOL toolbar from IE. I'm missing all this (no).
MS's only job was to create a fast and clean Chromium-based web browser. It failed again.
My suggestion is that when it fails at a job you care about, instead of dismissing the company as a whole you raise the gap between that particular bit of execution and the espoused values of the company.
That’s how I would raise it internally, because it respects the job people are doing while also suggesting a path for improvement.