In fact, what is worse is that you don't realize your focus is totally wrong because you're not losing revenue. You might be losing eyeballs or growth and adoption, but that's easier to gloss over considering it's a factor of advertising.
I constantly ask myself when looking at some of the de facto solutions in open source spaces what the hell the maintainers are doing, because what they are focused on is completely irrelevant.
The same could be said about large companies who have so much revenue that can continue to make mistakes until someone challenges them.