I wish there were a way to screenshare with customers while I troubleshoot that didn't involve more than one click. I currently use GoToAssist which is good software, but I have to screenshare with a lot of elderly users for my company's products, and most of them have no idea what "download" means. God help us if they're on Mac, because then I have to guide them through permissions settings over the phone to let me see their screen.

I would pay good money for something like this.