macOS (even back when it was OS X, and I assume before that) systematically refers to special keys with symbols, not written names. In addition to the CMD symbol, SHIFT is ⇧, CTRL is ^, and ALT/OPT is ⌥.
My keyboard doesn't have any key for the symbol ⌥ or ⌘, either. Or do you mean that all the other modifier keys on Mac-branded keyboards are labelled with their symbols, whereas shift isn't?
Do they? I thought all Apple-branded keyboards used the symbols (except, as bin_bash points out (https://news.ycombinator.com/item?id=33036804), for shift).
> Plus make common keyboard shortcuts require multiple modifier keys.
You can also change keyboard shortcuts system-wide. It's not an argument against good defaults, but it does allow you to relieve the pain.