This might be great, but who are the “apple experts” you get to be in contact with? It makes me think of the unnecessary logic board replacements their experts (“geniuses”) at apple stores always want you to do, at roughly the cost of a new machine
I've literally never heard of this, and I've had several repairs via the genius bar.
'Complete control': Apple accused of overpricing, restricting device repairs https://www.cbc.ca/news/thenational/complete-control-apple-a... "CBC News used a hidden camera to verify reports that Apple customers are often told their malfunctioning computers are not worth fixing, even when minor repairs could remedy the problem. When presented with a MacBook Pro laptop that had a common issue where the screen was not displaying properly, an employee at the Apple Store responded by saying the device would need significant repairs at a cost of more than $1,200."
Am I right to assume, he's always been the most vocal about this?
https://en.wikipedia.org/wiki/Right_to_repair#History_of_the...
He's a relatively recent proponent. The movement's roots are automotive and agriculture (where John Deere is their Apple).
(Real problem was Apple's flaky SATA flex cables, notorious for breaking on this model. Been replaced 6 times by Apple. I still have the machine - I'm typing on it now - but I do my own repairs. And of course I switched years ago to Windows on a Thinkpad X1 as my daily driver after that Apple experience.)
IIRC there are moisture indicator stickers scattered around on the internal components, so I don't know how they get off claiming this without using these as proof -- but I've seen myself from other laptop dissections that these can change color if they're old, possibly from gradual ambient humidity?
This changed when Steve Passed away and Tim Cook decided to look at Apple Store as a cost centre and revenue generation rather than Customer Experience and Support.
I have been stating this on HN when their Apple Retail's KPI changed over the years. But every time someone will downvote the comment.