> AirBnB might seem like they care, they might seem like they have processes and teams in place to take care of you but they do not.

I am always surprised that people are surprised by this. This is what those companies do. AirBnB, Uber, deliveroo, twitter, whatever.

It's what they mean when they talk about "disrupt the market". Offer a service with the bare minimum of humans (underpaid as much as possible). No concern for communities they "disrupt", or their customers, or taxes.

They are the company equivalent of vermin infesting society.