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Comment by CJefferson | Hacker News Reader

Yes, I am imagine their email server is also just for their employees. What's your point?

They literally link it at the end of the article with "Find us at https://toot.thoughtworks.com"

On a blog post about running your own instance to reach millions of users, why does it turn out that their instance is totally locked down and actually not accessible to anyone?

Here's their public feed, linked from that page.

https://toot.thoughtworks.com/public

Oh man, it took me so long to figure out how you got there. This is dead-on-arrival for nontechnical users.

Mastodon is federated, so users of their instance are able to interact with the wider set of Mastodon instances, much like people with @google.com emails can interact with people with @microsoft.com emails, despite both instances being separately controlled and not open to people outside their respective companies. Not having an account on an instance, in other words, is not the same as it not being accessible.

Has anyone ever watched a single person try to understand what you just said?

"I have a mastodon account. Why can't I view their mastodon posts? Mastodon is broken".

End of story. Platform is done. The fact that people are trying to say this is good enough absolutely infuriates me, and is makes me wonder if people actually know the technical level of the average user, not the programmers they work with.

Can you point me to an example of someone saying that? I'd be interested to see it.

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