Originally the inspiration came from a consultant I worked with pre-pandemic who was very liberal with emoji. At first I wasn’t a fan but after a while he wore me down
It’s a simply way to add that missing tone back into a non-verbal message and given the changes in work environment that we’ve all been through, plus a younger generation coming through, emoji usage is definitely “professional” enough for the workplace.
I agree with the parent that speaking to a professional is probably a good idea, but you could also try to jazz up your comms. It can be fun!