Sad as it is - there is a lot of corruption in the repair industry, with this only being one facet of the issue. It’s why companies like Apple look on R2R activists like Louis Rossmann with pity internally but won’t budge.
Of course all those efforts are kind of hampered when authorized repair shops mess up. Like that time when an Apple repair tech uploaded a customer's selfies and sex tape on Facebook[1].
[0]: https://www.vice.com/en/article/qj4ayw/auto-industry-tv-ads-...
[1]: https://nypost.com/2021/06/07/apple-settled-after-repair-tec...