Early example: a weirdly memorable ad captaign around 2000 that for many years occupied the single most expensive computer related print ad slot in Germany (decisive spending) with a series of ads that seemed not quite "high production values", but also not deliberately grungy, a weird "definitely trying to be high gloss perfection, but somehow not quite there" (like in-house best effort or some local design house, certainly not the big-name agency you'd expect for ads on that slot). More recent example: their hardware seems to be a continuation from early-Google style "desktops on shelves" that's now a custom rack design (still noticeably lower density than typical 16") that's all about finding good price/reliability spots in cheap CotS parts, e.g. according to certain "begins the scene" blogger visits they sort for publicity, price-optimized custom versions of desktop mainboards (same PCB but not placing any parts they don't need). Chances are company with big investor backing would either go all standard rack parts (from a supplier like Dell or something like that) or go all in designing their own.
Hetzner offers "managed bare metal", for extremely competitive prices. But, in my experience, exactly what I'd expects: "pay peanuts, get peanuts". I love, and chose them for some proof of concepts, early phase and hobby projects. But would not choose them for anything that requires serious stability and availability.
Not because they have flakey or even unpredictable service, but because the trade-off is that "bare metal" requires more work done by me, more responsibility for me, less options for quick failover and so on.
Just like for some situations, a server in your attic is the perfect fit, yet for others a managed cloud infra is the perfect fit, hetzner has some sweet spots.
What I'd like to have is something like Linode's start scripts feature which I've always found to be very nicely implemented.
If you really really need startup scripts, it'll be trivial to add it to your own image. Packer (and similar tooling) makes it trivial to create your own images as well.
Perhaps it could be an option to let people back up their words with money up front? I.e. put $10k in the account, proves you can probably afford more than 10 servers.
Since then they priced their boxes competitively relative to DO. A little bit less. That's still holding.
Also note that at that time hosting in Europe wasn't a popular option, unlike what we see now.
Dedicated servers there were an option way before DigitalOcean, if I remember correctly (I recall at one point having some Linode and some Hetzner servers, DigitalOcean was not in the picture).