This also happens with Amazon, FWIW. We were doing a reconciliation on our credit card statements and saw some charges from Amazon that didn't correspond to anything in our order history, for like $30 or so. (Amazon charges as it ships, so in large orders where not all items ship together you can be charged random amounts). We ended up charging them back.

Amazon nuked my account. I've been an Amazon customer since the beginning, almost 30 years, and have spent hundreds of thousands of dollars with them. For this $30 chargeback, they yanked back all of my Kindle books, Amazon Prime movie purchases, etc.

I got shifted from the normally incredibly helpful and friendly Amazon Customer Support to one hosted in the Upside-Down and manned by an army of demogorgons. They were essentially debt collectors, and had the attitude to match. Zero understanding or empathy. Incredibly aggressive, unpleasant, and unhelpful. I ended up reversing the chargeback, which of course took two weeks, and it worked itself out in the end.

But wow, customer LTV the size of mine could have been blown up for such a small thing. Seems like someone isn't doing the math inside Amazon.