> no reason to block them
Sure there is. It may signal more edge-case behavior to come. If you're building a developer tool, you should probably support it. But if you're building a consumer product, that may not be a customer you want.
Sure there is. It may signal more edge-case behavior to come. If you're building a developer tool, you should probably support it. But if you're building a consumer product, that may not be a customer you want.
I pass no judgment here. I only mean to admit my incorrect assumption.
What?
Some customers cost more to serve than they will ever make you. Still serving them may make sense. But often it doesn’t. If you’re bootstrapping a gummy bear start-up, a customer who pings you weekly with edge-case support tickets is unlikely worth the engineering effort to appease. If you’re building an AWS competitor, on the other hand, you may want to hire them.