I heavily use adaptive cruise control and I've never had any issues with it, though I'm always ready to take over in case anything complicated starts happening. It's a nice feature because it saves a lot of energy when the driving is very easy, and then you just drive normally otherwise.
Most ships don't sink, but we still have lifeboats. Most jet engines don't fail, but we still train pilots to land without them.
Its edgecases that kill.
Did the manufacturer think about this and include a warning? If not, how should the user know?
The standard move is to put this in the user manual.
Especially for something as complex as towing, reading the manual should be mandatory.
I would think the manual likely said not to use it while towing. I’m not sure why one would be afraid of it when used correctly because it didn’t handle something it wasn’t designed to well.
It doesn't help with the trailer that you're towing failing to stop as fast as you do, trying to run into you, and trying to turn to the side when it can't.
The solution to the latter problem is to be aware that you have the trailer, and to not brake faster than it can handle. The fact that the trailer makes it harder for you to avoid an accident is exactly why many jurisdictions put extra restrictions on cars towing trailers (for example in CA they aren't supposed to go over 55 mph - even on the freeway).
I've seen pickups with too little weight on the rear axle lock up the wheels and get pushed around by the trailer especially when the trailer braking is adjusted too light, but with the advent of ABS, that's not nearly as common.
The problem here isn't the ACC braking (even though many car markers will tell you not to use it while towing), it's trailer setup.