If I recall correctly, every-other class, they needed to decide which brother was going to be the designated recipient of the handed-down arcane design and maintenance knowledge. I believe the title of office was Phone Master, and just like Sith Lords, there were always 2: master and apprentice.
On the plus side, it had a photo sensor sitting over the washer and dryer display lights, so dialling the extension for the washer or dryer would give a busy tone if in use, and a ring tone otherwise.