They aren't wrong though. Imagine Google had released LLM based chatbot first. There'd be a lot of negative coverage when (not just if) things went wrong: biases, inaccuracy, misinformation, dangerous information. With Google, people would expect to see "correct" information, and for it to not be biased, and safe.
for example, imagine if Google's bot give the recipe to make meth [1]. Every big publisher would be talking about dangers of AI, and how Google is being irresponsible. It's not just Google, you could replace Google with Microsoft and it would still apply.
With ChatGPT, it is a beta service, so users understand it can be wrong. Turn it into a product from another company and it becomes a liability issue.
[1] https://techreport.com/software/3488894/chatgpt-breaks-bad-a...