It's a pretty painless process (we have snippets to ask permission from the user and shortcuts to request access from the sys admins) and it helps prevent both willful and accidental leakage or modification of our users' data.
It's a pretty painless process (we have snippets to ask permission from the user and shortcuts to request access from the sys admins) and it helps prevent both willful and accidental leakage or modification of our users' data.
I actually have a bug open in FogBugz called "Build a better FogBugz" where we discuss in some length its shortcomings for our workflow and how to fix them. It's not exactly an active project, but it will probably be when I get sufficiently fed up, and I would have no problem organizing its development in FogBugz.
The point is, if you can't trust the people who are writing your tools, why are you using their tools in the first place?
So ultimately, it may be possible for one to snoop on our users, but it's much easier to trust (and keep tabs on) a small, well screened team than the entire company.
Speaking personally, I can say that I would (and do) absolutely trust my own data to our sys admins.