1. You interact with a receptionist. They use commercial software to track your visit, find an appropriate medical professional for your condition, and fit you into a schedule/queue.
2. You see a medical professional, often a nurse, that checks your vitals and updates your chart. This professional will often take a swab of the infected area.
3. The swab is sent to a lab, where medical grade equipment and a trained technician analysis the sample.
4. You see a medical professional with the prescription pad. Usually an MD or NP. They are responsible for the diagnosis. Strep infection could be a symptom of a larger problem. People without a bacterial infection need to be treated, but shouldn't be given antibiotics. This professional needs to carefully listen to the patient and clearly explain their condition, and what to expect from treatment.
5. You see clerk at checkout. Your entire bill is reviewed by your insurance company.
6. You see a pharmacy tech, a pharmacist oversees your prescription being filled, a medical grade product is provided. Lots of liability at this step. Lots of security and shrinkage concerns for the business.
Keep in mind that throughout this entire process staff is held to higher education, background, and training standards than the general population, all software is built for HIPPA and costs more than standard enterprise software, all equipment is built to a very high standard, all offices are more sanitary than average businesses, and many of the trades are seeing long term labor shortages. Throughout the process you'll probably take an hour of professional time.