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If it's less than the small claims maximum, it's absolutely worth taking them to court. They probably won't even show up and you'll get a default judgement in your favor. Usually the horror stories are tens of thousands of dollars (far past the small claims threshold) and believe me when I tell you that suing someone, especially someone with deep pockets, is a clusterfuck nightmare.

> suing someone, especially someone with deep pockets, is a clusterfuck nightmare.

Absolutely correct.

Even worse, winning the lawsuit does not mean you'll see the money. It only gives you the right to do things like attach liens onto their assets. You have to actually do all that footwork (and pay the associated expenses) yourself.

So suing is a clusterfuck nightmare, and after winning, collecting what you're owed is a second clusterfuck nightmare.

I'm sure it's possible, but they probably count on having more money for lawyers than most of their customers.

I'm sure their EULA has an arbitration clause

If they don't show up to defend their EULA in the small claims court it doesn't matter what they put in there.

any money for lawyers and court fees.