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capableweb

Metrist seems to consistently rate "downtime" different than the various services, for better or worse.

Here are some examples where the SaaS says they are down/degraded, but Metrist thinks they're up:

https://app.metrist.io/demo/jira

https://app.metrist.io/demo/circleci

Here is another where Metrist thinks the service is down, but self-reportedly up:

https://app.metrist.io/demo/newrelic

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Thanks for pointing that out! Since status pages are updated manually, we monitor actual functionality. We often see that pages functionally recover long before the status pages update that everything is in working order. Again, because it's manual and status pages are often more for marketing than development purposes. And also we're in "Show HN" and may not be 100% perfect ;) but we stick to the above explanation :)

That would explain the scenario when Metrist says something is down but the actual service doesn't say it, because it's manually updated.

But what about the reverse? In what scenario would the platform say something is down but Metrist says it's up? Metrist is fully automated as I understand it, so it should detect it faster and reliable than their manually updated status pages, right?

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