Just curious, is this a limitation of the Operators framework, or that of your system's implementation? My knee-jerk reaction is that any implementation should absolutely not require opening ticket. After all, Amazon's API mandate happened 20 years ago, and Netflix followed suit to achieve phenomenal productivity for their engineers. I have a hard time imagining why any engineer would think that gatekeeping configuration with PR is a good idea(a UI with proper automation and approval process that hides generated PR for specific use cases is a different matter)