Consider the competition; what OS do you get with an apple machine? I dunno, whatevers current. What about a windows machine? Probably the most recent one but if you dont like that you have at most 2-3 other options you'd realistically entertain and they just arent that different - the more recent ones are considered to be worse broadly speaking so it isnt a very difficult subject to get acquainted with.

Contrast that with linux in which a question like 'whats a good distro for a beginner?' is likely to start a flamewar. A prospective user is essentially asked to developer a level of expertise and buy in before getting started that the competition does not require.

Im guessing that this will offend you so I want to make it perfectly clear - this isnt a value statement, just the recognition that friction in onboarding causes people to leave. This is just human nature, there are likely a number of choices you make that boil down to expediency that others would characterize as 'eating whatever was offered by the spoonful and asking for more'.