Doesn't mean that Ubers handling of customers or workers can be a lot better.
Uber did itself no favours by lying to the reporter:
"Uber spokesperson Tomar says that the company gave Devi financial support to cover her loss of earnings as a result of the incident, and that the company 'helped her claim her medical expenses under Uber’s on-trip insurance policy, which covers all drivers on the app.' Devi claims that both the insurance money and Uber’s financial support for her loss of earnings haven’t made it into her bank account."
When I was riding BART around 2014.. 3 people died that year on the trains.
1 person stabbed to death from random altercation. 1 person punched and fell and cracked their head open. 1 person was in altercation, pushed and cut their knee on the floor. Died of infection from incident.