I agree with the author, this makes the entire Valve review system pointless.
On very rare occasion, someone somewhere will get a message from a Nigerian prince which they dismiss as spam because it looked just like all those other cases which were in fact spam. oops.
Everything is 4.5ish stars, and the worse products have more fake reviews to get there.
I look at the one star ones. If their complaints look reasonable and consistent then I know it is crap.
The only reviews to trust are from consumer reports and which? Who buy things retail and not free from the manufactures and they have been doing this for 60 years. Even then Read the reviews carefully and the user comments.
... also involves what is currently happening now, the Developer is reaching out to Valve to investigate the apparent mistake by the Moderator.
The system is still working on it.
Question I have is, why does the system allow banning 2500 people so easily? without auditing?
In what universe is that an acceptable reason?
It's about the process. Amazon did not incomparable a versioning for the goods they sell. It's also not feasible to have a versioning for goods, as there are old versions still in the selling. So, what solution do you propose for Amazon, the sellers and the producers?
Having the bad history visible is not a solution, as that product won't be sold anymore after..
(Couldn't resist)