I’ve been very happy about that past decision lately, Bitbucket is just…boring. It works, rarely gets in the way, and the company doesn’t really partake in politics in the tech scene
I can go into details about why if you want, but it's not relevant here and it's a bit off the topic in my opinion.
So, just commenting so that; so then you're aware that bitbucket love is super far from universal.
Gitlab, however, has priced itself out of being competitive in my opinion
Your right it is kind of boring, and that's really all I want. GitHub is okay as well, but it's also pretty weird how it tries to be a social network to the point where I can't have the first page I see be my own repos.
For example they mentioned publicly that “its hard to even interview a white male” and that “white women are the biggest barriers to [progressive policies] in tech”.
There was also the whole kerfuffle with badgering repo maintainers to remove words such as blacklist, and (very minorly) the push for main instead of master (and the understandable frustration to everyone not bothering with identity politics).
Honestly, I was following it at the time and I was greatly irritated at the time, now I’m just tired of it all and refuse to engage with the topic in any way. I can understand why others feel the same.
Github has not done anything irritating in quite some time though, so its moot in my opinion.
TL;DR: Perhaps the levels of service vary per region?
It's really a shame that Atlassian have price almost everyone out of their self-hosted solutions, because those where always much faster. I'm sure that Atlassian understands the business case better than I do, but I just don't see the point of their offerings when I can't afford on-prem. The main selling point for us was always: "We do not want this data on any servers we do not control, and Atlassian products allows us to do that". Now you need to be able to afford a data center licens, and I can't imagine those sell to well, other that to existing customers who now have no choice.